to help you get the most from your tuition service

BMK-25 Mere Exposure Effect

About this guide

The Mere Exposure Effect is a psychological phenomenon that plays a big part in how easily you can attract new students. Once you learn how the effect works, you'll be able to apply it to your marketing efforts to convince more people to sign up for your lessons. It can also be used to build your perceived credibility and raise your reputation as a guitar teacher.

This guide will explain how the Mere Exposure Effect works, how it affects everybody (including you), how to use it in your marketing efforts, and how to use it within your lessons. It's an incredibly powerful tool when used properly, so take your time reading through this guide so you can properly learn how to use it.

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BTD-04 Dealing With Negative Online Reviews

About this guide

If you use online methods to promote your guitar teaching business (and you should), it gives people an easy way to vent frustration in the form of negative reviews. Some online teacher directories allow reviews and so do Facebook, Google and other business listing sites.

Even if you do a great job as a teacher, at some point there will be somebody who doesn't like your service or has a problem. Seeing a 1-star review on your listing is a serious problem that needs to be dealt with carefully.

In this guide, we'll look at how to deal with negative reviews and how you can potentially turn them into a positive outcome. We'll also look at how to prevent as many of them as possible.

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BSR-03 Forums

About this guide

BSR-01 Building a Community explains one of the most powerful ways to improve student retention. If a student feels like they're part of a community, they're more likely to stay longer, get involved and recommend your lessons to other people (help spread word of mouth).

A powerful way to build a community is to use a forum or a Facebook Group. The guide BMK-20 talks about Facebook Groups and for some teachers they're the best choice. In this guide we'll look at forums, why you may prefer a forum over a Facebook Group, then look at how to set one up and run it effectively.

Forums aren't for everybody, so use this guide as a way to make sure it's the right option for you before you invest your time in creating one.

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BMK-00 Lifetime Value of a Student

About this guide

When planning your marketing, looking at growing your business or trying to increase your income, one of the most important things you need to consider is the 'lifetime value of a student'. The lifetime value of a student should be consider when planning anything to do with your marketing.

If you don't know what the lifetime value of a student is to you or what that means, it's essential that you read through this guide before you start looking for marketing methods or advertising options.

The way to think of the lifetime value of a student is to ask yourself 'how much is a new student worth to me?' Knowing this answer helps you make better decisions for your marketing and business.

In this guide you will learn what the lifetime value of a student is, why it's important as well as a simple tool to help you work out the lifetime value of a new student for you.

Why the lifetime value of a student matters

BMK-01 helps you compare different advertising options so you can make better choices with your marketing. It gives you a very simple way of comparing different advertising options and working out which option is the best value for money.

To take this further, we should also take into account the lifetime value of a student. Comparing the lifetime value of a student to the cost of an advertising method can give you a very good idea whether the advertising would be worthwhile or not. It's a quick and easy way to avoid bad options and it highlights the options that can potentially bring you a lot of students for a low cost.

What is the lifetime value of a student

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BMK-09 Price Anchoring

About this guide

The price you set for your lessons and for any extra products or services you offer students is more important than most people think. Even a slight raise or decrease can have a significant impact on your income over time.

While there are three guides dedicated to helping you set your lesson rates (check out BPL-08, BPL-09 & BPL-10), there's an important pricing stategy worth looking at. In this guide you will find out what price anchoring is, why it's so important and examples on how to use it properly.

You can use price anchoring when setting your lesson rates as well as anything else you sell on the side such as online courses or guitar repair service.

Why you need to understand price anchoring

Potential students don't look at your lesson rates in isolation. They don't check out your website, see your lesson rate is X, then decide whether they're happy with that rate or not. Instead, they compare that rate to other options. They jump on your competitors' websites and compare your rate to their rates and they look at online courses and lesson-based websites to compare your rate to those prices.

While you might think your rate is perfect, in reality it depends on what the potential student is comparing your rate to. If you think you have a good rate but the student can see four or five different options that offer a 'better' rate, you will lose that student. Even if your rate is better because you offer better service and benefits than the other teachers, you lose out because of price anchoring.

Price anchoring gives you a way of controlling the comparisons a potential student make with your rate. Instead of seeing your rate in isolation or comparing it to your competitors' rates, price anchoring allows you to keep the potential student on your website and persuade them into thinking your rate is perfect.

After reading this guide you will start to notice price anchoring used all the time outside of the guitar teaching world. It's an incredibly common strategy because it works so well. Let's look at how to use it in your guitar lessons.

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BMK-03 Proactive Marketing

About this guide

In this guide you will learn what proactive marketing is, why it's so important and how to get started. A template spreadsheet is also included to give you a way to keep track of your proactive marketing efforts and make improvements over time.

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EXP-13 Cross-Selling & Up-Selling

About this guide

Cross-selling and up-selling are two of the most underutilized practices with guitar teachers. Successful businesses and professionals in other industries know how powerful cross-selling and up-selling can be but most guitar teachers are unaware of the practices or how to use them.

If you've heard of the terms before, you might hesitate because you think it means being pushy or salesy. But in this guide you'll see that you can give you students a better lessons experience when you cross sell or up sell in the right way. It's not just about making you more money, it's also about making your students happier.

In this guide we will look at what both practices are, why you should use them and various examples of how to use them. By the end of the guide you will have enough information to start using one or both practices to raise your income.

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EXP-10 Outsourcing

About this guide

If you're a full time teacher, run a music school or feel like you're at your limit with your business, you may want to consider outsourcing as a way to free up your time. Outsourcing can be a great way to focus your time and effort on the activities that matter the most.

In this guide you will learn everything you need to know about when to consider outsourcing, what type of activities to outsource and what options you have available.

Why people outsource work

It's important to first understand the basic reasons why some businesses outsource work and why you might want to consider it. The main reason is it takes you away from low-value work and allows you to spend more time on high-value work.

A basic example is a guitar teacher who spends a couple hours every week working on administrative tasks (eg: sending out invoices to students). If that teacher can pay somebody else $20 per hour to handle all these tasks, he can then spend an extra couple of hours each week in guitar lessons and earn $40+ per hour. So this teacher can actually raise his income by outsourcing admin work. The teacher is better off financially and enjoys his work more as he can spend more time with students.

In the above example, 'low-value' work is the admin work the teacher needs to spend time on each week. 'High-value' work for a teacher is time in lessons. So if there is somebody the teacher can pay to outsource this low-value work, the teacher is better off outsourcing.

As an example of a different type of outsourcing, full time teachers sometimes hire another teacher to take on students on their behalf because demand is so high. That's outsourcing because the teacher is paying somebody else to complete work he is unable to take on. The teacher can grow the business further because he can pay others to take on more work on his behalf. In this example the teacher isn't trading low-value work for high-value work. Instead, he's finding somebody else to take on more high-value work for him. As long as the teacher can pay the person less than the less fees, it makes sense to consider this option.

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BWS-11 Case Study: Andertons Music

About this guide

Andertons Music is a musical instrument store in the UK. At first it might not be clear why you would want to read a case study on a store, there's a lot we can learn from how Andertons run their store. In this guide you will learn what makes Andertons stand out from other stores and how you can apply some of the strategies they use to grow your guitar teaching business.

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BSR-02 Compelling Reasons to Stay

About this guide

At some point in time, some of your students will consider quitting your lessons. Some students will think about finding a different teacher, others will consider learning on their own while other students will consider quitting guitar completely.

In this guide we will look at how you can put things in place so when a student does consider leaving, the student will have plenty of good reasons to stay. If you're serious about trying to hold on to your students for longer, this guide will give you an important look at what it really takes.

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